![]() ![]() To start with a new database, turn eM Client off and rename the "eM Client" database folder (default location is in hidden folders AppData\Roaming, the whole path is C:\Users\%username%\AppData\Roaming\eM Client) to e.g. If you can’t access eM Client to restore the data, please follow the information below on starting with a new database to open the program. ![]() This option will be available either from the window informing you about the results of the database check or from eM Client’s interface in Menu > File > Restore. If you get an error indicating that your database is corrupted, the fastest way of getting eM Client running again is to restore your data from a backup. You can make a backup just to be on the safe side through Menu > Backup. Please note that all locally stored data will be lost, but if you have your data on the server, that shouldn't be of concern. You can also try removing your account from eM Client and then adding it again in Menu > Accounts.This will prompt the resynchronization of this folder from the server and should reset its data.If that doesn't help, please right-click on the folder that the messages are in, select Properties > Repair and click the Repair button.You should then be able to set any Conversations setting you prefer.Wait until the database check is completed.Run the command ""C:\Program Files (x86)\eM Client\MailClient.exe"" /dbrepair.Turn off Conversations (Menu > View > Conversations > Disable Conversations).Please try the following steps to get rid of any 'ghost' messages: ![]()
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